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Technical Documentation

Technical Overview

How AnswerMyQ delivers trusted answers, real-time insights, and secure integrated action across your organization. Check out our technical documents below, feel free to filter by pressing the button below.

Unified Knowledge & Data Foundation

Architecture

AMQ ingests content from your existing systems — documents, databases, APIs, training materials, and cloud repositories — and transforms it into a private, secure knowledge model. It supports both structured and unstructured content, eliminates silos across teams and systems, and continuously updates as source content changes. Every answer is grounded in your verified data. Never the open web.

Data Security Overview

Data Security

How AMQ protects your data with tenant-level isolation, AES-256 encryption, zero-trust access controls, and a Private Language and Data Model that keeps your content completely separate from other clients.

Adaptive Intelligence Systemâ„¢

Data Intelligence

The governance layer that tailors every answer to the user's role, region, compliance requirements, and workflow. Enforces your organization's rules automatically before any response is generated.

RAG Accuracy & Hallucination Prevention

Architecture

AMQ uses Retrieval-Augmented Generation grounded exclusively in your approved internal data. Each client's environment is fully isolated. The system is prohibited from accessing the open web or external datasets. This closed-loop architecture is the primary defense against hallucination and data leakage.

Google Cloud Trust

Data Security

AMQ is built on Google Cloud Platform. Review Google's security, compliance, and data protection practices that form the infrastructure foundation for every AMQ deployment.

Tag Intelligence

Tag Intelligence

Automated metadata validation that corrects mislabeled content before ingestion, prevents retrieval noise, and protects long-term corpus accuracy. 84% validation accuracy across complex test cases.

From Answer to Execution

Architecture

AMQ connects directly to your systems through secure API orchestration. When an answer requires a next step, it can trigger a workflow, update a record, send a notification, or launch a process — securely and automatically. Examples include:

  • Auto-filling and submitting requests
  • Retrieving contracts or warranties
  • Triggering CRM or HRIS workflows
  • Notifying teams or escalating issues

Private Language and Data Model

Data Security

Each customer gets a purpose-built data model. Your data is never shared, reused, or used to train external models. Closed-loop architecture prevents data leakage and eliminates hallucination risk.

Analytics & Continuous Learning

Data Intelligence

Every interaction generates intelligence. AMQ identifies patterns, knowledge gaps, and friction points across the organization — helping leaders refine content, improve training, and optimize operations. The system gets smarter as your organization uses it.

Integration Layer

Architecture

AMQ connects to the tools you already use:

  • SharePoint
  • Confluence
  • OneDrive
  • AWS
  • Azure
  • GCP
  • Jira
  • Dropbox
  • SQL databases
  • API endpoints
  • Yardi
  • TELS

The integration layer uses incremental indexing to minimize API overhead and processing latency, allowing rapid updates without full corpus re-scans. Deployment is fast and low-lift for IT.

Encryption & Compliance Posture

Data Security
  • AES-256 encryption at rest
  • TLS 1.2+ in transit
  • SOC 2 certification in progress
  • HIPAA-eligible environment
  • Zero-trust model with IAM-enforced least-privilege access controls

Technical Architecture & Data Security PDF

Architecture

Complete technical architecture documentation covering system design, data flow, security controls, encryption standards, and compliance posture. Downloadable for internal review and procurement evaluation.

Specifications Answer Some Questions.

Bring us the rest. We will walk your team through retrieval, grounding, and the audit trail against your own architecture rather than a generic diagram.

Give us your domain and evaluate retrieval, grounding, and citation behavior against your own content. Link in your inbox within 24 hours. No call needed.